Policies & Terms of Service

REFUND POLICY

It is our desire that you are beyond satisfied with your Taber Studios LLC jewelry. If for any reason you decide not to keep your purchase, Taber Studios LLC will accept merchandise in its original condition for a full refund, minus a 10% restocking fee.  (Please note, this excludes engraved items. All sales on engraved items are final). Refunds may only be issued in the same form as was utilized for payment. Merchandise may be returned at any time. However, associated shipping costs will not be subject to refund and a different return policy may be applicable for purchases made in affiliated stores and galleries. Returns on special orders will be handled on a case-by-case basis, but at a minimum will incur a 20% service and handling fee. Before sending your item(s), please contact us at 888.604.9894 to make arrangements for your return. The item you return must be presented in saleable condition with the appropriate sales invoice and all original packaging and enclosures. We recommend shipping returned merchandise via insured parcel post for tracking purposes. We also recommend that customers request adequate insurance to cover the purchase price of shipment. Taber Studios LLC will not assume responsibility for reimbursement or compensation in the event the return packages are lost, stolen, or mishandled. We cannot accept returns that have been worn, used, altered or damaged. We reserve the right to refuse return of any merchandise that does not meet the above return requirements according to Taber Studios' LLC sole discretion.
In the event that damage may occur during the life of your Taber Studios product, we are happy to repair any damage resulting from normal wear-and-tear for a minimal fee.We make every effort to keep this fee as low as possible. If you have an item that needs repair, email us at info@TaberStudios.com Please include a description of the item (including style #), along with a brief explanation of how the item has been damaged. Repairs will be provided as expediently as possible.

 

TERMS OF SERVICE: Please Check Your Order

By checking the box at the Shopping Cart to confirm you understand our Terms of Service, you are declaring that you have reviewed your order for correct item, size, metal type, engraving font and spelling on the inscription (if applicable). Taber Studios will not be held responsible for customer errors or oversights, and will not replace nor refund any item which has been incorrectly ordered.

All sales on engraved items are final. Refunds and exchanges are not available on engraved items.

All of Taber Studios LLC’s products are guaranteed against manufacturing defects. If a mistake in product description or pricing occurs on our website, we reserve the right to correct it and to refuse or cancel any orders placed for items listed at an incorrect price.

 

PRIVACY POLICY

Taber Studios LLC reserves the right to use the contents of any email, letter, postcard, voicemail, or other communication sent to us for any purpose. Such communication shall be Taber Studios LLC property and may be used for any and all marketing, promotions, or other commercial use. If for any reason you wish to be removed from our lists just email, call or send us a written request and we will honor your request immediately. It is not our intent to annoy you. We just want to make sure you have every opportunity to keep informed of our latest developments. We will not use your full name or disclose contact details to any third party.

Taber Studios LLC understands that privacy is an important issue for visitors to www.TaberStudios.com. Any personal information that you may give us including your e-mail address is used to fulfill your information request and stored in a database for marketing purposes. If you review or download information, we track the visit to give us information about which part of the site is frequented. We do not sell or provide the information collected or stored about you, to third parties. The web site may contain links to web sites, Taber Studios is not responsible for the content or privacy practices of external internet sites.

When clients share with Taber Studios their contact details, such as email address and phone number, we retain the information within our client database. We do not share any user-specific contact details with third parties for marketing purposes. Taber Studios LLC may use this information to communicate with you regarding the status of your orders or about events or new jewelry items which you may find interesting. You may opt out of receiving any such messages at any time.